WordMaxed Support
WordMaxed is a fast, brainy word puzzle game for iOS where you chain words, build multipliers, and climb the Daily Challenge leaderboard. If you need help, reach out and we will get back to you as soon as we can.
Email: biz@flexibendi.net (Report a bug)
Response time: We typically reply within a few business days.
FAQ
- Is WordMaxed free to play?
- Yes. The core game is free, and we occasionally test optional offers.
- Do I need an account to play?
- No account required. Leaderboard names are optional and saved on your device.
- Why can’t I see the Daily Challenge?
- If you are offline or our servers are busy, the Daily Challenge may not load. Try again later.
How to report a bug
To help us fix issues quickly, include the following in your message:
- Device model (e.g., iPhone 13, iPad Air).
- iOS version (Settings > General > About).
- WordMaxed app version.
- What you were doing and what happened (screenshots are helpful).
If you are not sure about the app version, you can find it in the game’s Settings menu or on the title screen (look for version text). If you still can’t find it, just say “unknown” and we’ll work with what you can provide.
Save / restore help
If a run didn’t save, check your connection and make sure the game fully finishes syncing before closing it. If the issue persists, send us the approximate time of the run and your leaderboard name (if set).
Daily Challenge / Leaderboard troubleshooting
These features require a network connection. If you are offline or the service is busy, you may see an error. Please retry later, or try switching between Wi-Fi and cellular data to refresh the connection.
Performance tips
- Close other background apps before launching WordMaxed.
- Restart your device if the game feels sluggish.
- Make sure you are running the latest version of iOS and WordMaxed.
Known issues
- Placeholder: List current known issues here for quick updates.
- Placeholder: Include workaround steps if available.
Privacy
Read the WordMaxed privacy policy at wordmaxed-privacy.html and our general site policy at /privacy.html.